1. Payment methods
Cash
Cash payment accepted directly at the ticket counter, restaurant, or specialty shop within the resort.
Bank transfer
Bank: Vietcombank – Chi nhánh Cà Mau
Account number: updating
Account name: KHU DU LICH SINH THAI CA MAU ECO
E-wallet / QR Code
Scan VietQR, MoMo, or ZaloPay QR codes at the counter: at the reception desk & specialty shop
Bank card (POS terminal)
Domestic and international cards accepted at: at the reception desk
2. Bank transfer reference
When making a transfer, please include the following reference: [Full name] – [Phone Number] – [Service/Order ID]
Example: Nguyen Van A – 0901234567 – Glamping Booking 20/9
3. Deposit Requirements for Reservations
| Service Type | Deposit Rate | Payment Window |
|---|---|---|
| Room & Glamping Stays | 30% of total | Within 24 hours of booking |
| Group & School Tours | 50% of total | Within 48 hours of booking |
| Weddings & Conferences | 40% of total | Within 72 hours of booking |
| Specialty Products (COD) | No deposit required | Full payment upon delivery |
4. Pricing & Taxes
- All prices on the website are quoted in Vietnamese Dong (VND).
- Prices are inclusive of standard applicable taxes / 10% VAT.
- Guests requiring corporate VAT e-invoices please provide company invoicing details at the time of booking or checkout.
5. Payment Security & Privacy
Ca Mau Eco does not store guests' credit/debit card details. All online transactions and card swipes are processed via licensed national POS networks and authorized payment gateways.